DISCLAIMER
Soul to Soul Global Pty Limited
ABN: 97 649 579 804
Location: New South Wales, Australia
Website: https://www.soultosoulglobal.com
Effective Date: 25 October 2026
1. Introduction
This website and its associated content are owned and operated by Soul to Soul Global Pty Limited, trading as Soul to Soul Global (“Soul to Soul Global”, “Company”, “we”, “us” or “our”), an Australian company based in New South Wales, Australia.
This Disclaimer applies to all products, programs, coaching services, mentoring experiences, digital resources and educational offerings provided by Soul to Soul Global, whether free or paid, delivered online or in person.
This includes, without limitation, The Soulmate System, The Soulmate Manifesto, The Runway, private coaching, group mentoring, online courses, masterclasses, workshops, memberships and any current or future products or services.
We believe in being transparent about what our offerings are designed to provide, what they are not intended to provide, and how individual results may vary.
Our products and services provide education, frameworks, tools, strategies and guidance intended to support personal development, self-awareness, relationship growth and positive change.
We want every client and participant to engage with our offerings with clear, informed and realistic expectations.
This Disclaimer should be read alongside our Privacy Policy, Terms of Use and any separate agreement applicable to a particular product or program.
By accessing our website or engaging with our educational content, you acknowledge the nature and limitations of the information described in this Disclaimer.
Nothing in this Disclaimer excludes, restricts or modifies any right or remedy that cannot lawfully be excluded under Australian Consumer Law or other applicable legislation.
2. Educational and Personal Development Purposes
Soul to Soul Global provides relationship coaching, mentoring, personal development education and associated resources designed to support greater self-awareness, healthier relationship patterns, personal growth and meaningful connection.
Our content may explore subjects including:
Relationships, dating and emotional connection.
Childhood experiences and learned relationship patterns.
Self-worth, identity, confidence and personal boundaries.
Emotional awareness and protective behaviours.
Personal development and relationship decision-making.
Communication, intimacy and healthy partnership dynamics.
The information provided through our website and educational resources is intended for general educational and personal development purposes.
While our coaching may offer personalised guidance within an agreed coaching relationship, general website content should not be treated as individualised professional advice.
We encourage participants to exercise independent judgement and seek appropriately qualified professional advice when necessary.
3. Not Medical, Psychological or Other Professional Advice
All Soul to Soul Global products, programs, coaching services and educational materials are provided for relationship coaching, mindset education and personal development purposes.
Unless expressly stated otherwise, our offerings do not constitute financial, business, health, fitness, legal, medical, psychological or other regulated professional advice.
Our coaching services are not presented as substitutes for medical treatment, psychological therapy, psychiatric care or other regulated healthcare services.
Unless expressly stated otherwise, our coaching services do not provide clinical diagnoses, psychotherapy, psychiatric treatment or medical interventions.
Our materials may discuss emotional experiences, childhood conditioning, nervous system responses, protective patterns and related personal development concepts.
These discussions are intended to support educational understanding and self-reflection.
They should not be interpreted as a diagnosis of a medical or psychological condition or as a guarantee of clinical or therapeutic improvement.
Terms used in our educational methodologies, including the Protection Circuit and Queen’s Heart Method, describe concepts and frameworks used in our coaching approach. They should not be assumed to represent independently established medical diagnoses or clinical treatments.
If you are experiencing mental health concerns, significant emotional distress, trauma-related symptoms, medical conditions or circumstances requiring professional treatment, we encourage you to consult an appropriately qualified professional, such as a registered psychologist, counsellor, therapist, physician or other suitably qualified practitioner.
You should not discontinue prescribed medication, medical treatment or psychological care solely because of information encountered through our services.
For financial, legal, taxation or business decisions requiring professional advice, please consult an appropriately qualified adviser.
If you are experiencing an immediate medical or mental health emergency, seek assistance from local emergency services or an appropriately qualified crisis service.
4. Personal Responsibility, Participation and Application
Our programs and materials are designed to provide frameworks, tools, strategies, educational resources, coaching and guidance that may support individual growth and development.
However, our products and services do not undertake the personal development work on your behalf.
The value and benefits you experience may be influenced by your willingness to participate, engage with the material, reflect on your experiences and consistently apply the tools and practices provided.
Your level of engagement, personal circumstances, mindset, choices and ongoing effort may influence your individual experience.
We encourage clients and participants to take an active role in their learning, development and decision-making.
You remain responsible for your personal choices, decisions, actions and relationships.
You acknowledge that individual circumstances differ and that information or strategies presented in our content may not be appropriate for every person or situation.
We encourage you to consider your personal circumstances, exercise independent judgement and seek additional professional guidance where appropriate.
Participation, effort and consistent application may support personal development, but they do not guarantee any particular outcome.
Personal responsibility does not remove or reduce any legal responsibility Soul to Soul Global may have in delivering its products and services, including obligations under Australian Consumer Law.
5. Results Disclaimer — Applicable to All Products and Services
This Results Disclaimer applies to every product, program, coaching service, mentoring experience, digital resource, masterclass, workshop and educational offering sold or provided by Soul to Soul Global.
We believe in establishing clear and realistic expectations about the nature of personal development, coaching and transformation.
Our offerings are designed to provide education, guidance, frameworks, tools and opportunities for personal growth.
However, the outcomes experienced by each individual are personal and may differ considerably.
Results are not guaranteed and will vary from person to person.
Individual results may depend on a range of factors, including:
Your level of participation and engagement.
Your willingness to apply the tools, practices and strategies provided.
Your personal history and individual circumstances.
Your mindset, beliefs and expectations when beginning.
Your consistency of effort and application over time.
Your decisions, behaviours and actions.
External circumstances and factors outside your control or ours.
The independent decisions, actions and circumstances of other people.
Personal development is an individual process. Emotional, psychological, relationship, professional and other personal outcomes may differ from one participant to another.
No specific transformation, breakthrough, result, level of success or timeframe can be assured merely through purchasing or participating in our products or services.
Even full participation, consistent effort and application of all recommended practices do not guarantee a particular result.
Our coaching methodologies and educational programs are designed to support personal development and healthier relationship experiences.
However, relationship outcomes depend on numerous factors, including individual circumstances, personal decisions, compatibility, the actions of other people and events outside our control.
We do not guarantee that purchasing or participating in our products or services will result in:
Meeting a soulmate or romantic partner.
Entering or maintaining a committed relationship.
Marriage, engagement or any particular relationship milestone.
Pregnancy, parenthood or the creation of a family.
Meeting a compatible partner within a particular timeframe.
A specific emotional, psychological or personal transformation.
The resolution of a particular relationship pattern or personal challenge.
Any particular financial, business, career, lifestyle or professional outcome.
Any other specific level of personal success or achievement.
Past results are not indicative of future results.
Any examples, testimonials, case studies, success stories or experiences shared by Soul to Soul Global or previous participants reflect individual circumstances and outcomes.
They are not a promise, prediction or guarantee that another participant will experience the same or similar results.
Statements describing personal transformations, identity shifts, emotional breakthroughs or changes in relationship patterns describe the aims, experiences or potential benefits of our educational approach and do not establish a guaranteed outcome.
References to an eight-week program, another defined program duration or a particular learning timeline describe the structure or agreed delivery period of the relevant offering, unless a separate, specific outcome commitment has expressly been made.
Participation in a program does not, by itself, guarantee achievement of a particular personal goal within that program’s delivery period or at any time afterward.
To the fullest extent permitted by law, Soul to Soul Global makes no guarantees, representations or warranties, express or implied, concerning any particular personal result, transformation, relationship outcome or level of success arising solely from participation in its products or services.
By purchasing or participating in our offerings, you acknowledge that your results may differ from those of other participants and that you retain responsibility for your personal participation, decisions and actions.
This does not diminish our responsibility to provide the products and services we have agreed to deliver.
Nothing in this Results Disclaimer excludes or restricts express contractual commitments, applicable consumer guarantees or other legal obligations that cannot lawfully be excluded.
Any specific guarantees or commitments expressly made as part of an individual product offer or signed agreement will be honoured in accordance with their terms and applicable law.
6. Testimonials and Client Success Stories
Our website, social media platforms, sales materials and educational resources may feature testimonials, personal experiences and success stories from clients who have participated in our programs.
These may include stories about:
Personal development and emotional growth.
Changes in relationship patterns.
Meeting compatible partners.
Entering committed relationships.
Engagement, marriage or family experiences.
Improved self-awareness and relationship confidence.
Testimonials represent the experiences and perspectives of the individuals providing them.
Individual results vary. Past results are not indicative of future results, and testimonials should not be interpreted as a promise or prediction of what another participant will experience.
Factors such as personal circumstances, participation, effort, timing and external influences may contribute to individual results.
We endeavour to present testimonials authentically, accurately and with appropriate permission.
We will not knowingly fabricate client experiences or materially misrepresent a client’s actual results.
Where testimonials have been edited for length or clarity, we aim to preserve their original meaning.
Any material incentives or commercial relationships relevant to a testimonial will be disclosed where required by law.
Testimonials should be considered alongside the full description of the relevant product or service when making a purchasing decision.
7. Individual Coaching Relationships
Viewing our website, reading our content, downloading free resources or following our social media accounts does not, by itself, establish an individual coaching relationship with Soul to Soul Global.
A coaching or mentoring relationship is established when we accept an individual as a client through our applicable enrolment, booking or contracting arrangements.
Individual coaching services may be governed by separate agreements setting out the relevant responsibilities, scope of services, deliverables, financial commitments, confidentiality obligations and participation conditions.
Where a separate agreement applies, its specific provisions govern the relevant service in accordance with our Terms of Use, subject to applicable law.
This Disclaimer does not reduce any obligations arising under an applicable coaching agreement or mandatory consumer protection laws.
8. Client Suitability and Participation Standards
Soul to Soul Global aims to create respectful, supportive and appropriate environments for coaching, mentoring and personal development.
We may assess whether our services are suitable for prospective participants and may decline an application or enrolment where there are reasonable grounds to do so, subject to applicable anti-discrimination laws and other legal obligations.
We may also establish Community Guidelines, rules of engagement and reasonable participation requirements for private coaching spaces, group programs and membership communities.
Participants are expected to respect other members, maintain appropriate boundaries, protect confidential information and comply with properly communicated participation standards.
Serious or repeated misconduct may result in warnings, restrictions, suspension or removal from a program or community where reasonably justified.
Immediate action may be appropriate where necessary to address a serious safety, privacy or security concern.
Our detailed rights and procedures concerning client suitability, conduct, suspension and removal are described in our Terms of Use and any applicable signed program agreement.
Any financial consequences, continuation of purchased digital access or other contractual matters will be governed by the relevant agreement and applicable law.
Nothing in this section authorises unlawful discrimination, unreasonable termination or the removal of non-excludable consumer rights.
9. Personal Development Concepts and Educational Frameworks
Soul to Soul Global may present original educational methodologies, coaching frameworks, personal development concepts, exercises and perspectives developed through professional experience, client work and other educational influences.
These frameworks are intended to provide tools for self-reflection, awareness, behavioural change and personal development.
Some content may refer to psychological principles, neuroscience, attachment, emotional conditioning or nervous system responses.
Where scientific or research-based statements are made, we aim to present those statements accurately and with reasonable supporting evidence.
The Protection Circuit, Queen’s Heart Method and other proprietary Soul to Soul Global frameworks are educational and coaching methodologies. They are not medical or psychological diagnoses, clinical treatments or representations that a particular physiological mechanism or therapeutic outcome has been independently scientifically validated.
Our proprietary terminology and coaching frameworks should not be interpreted as medical diagnoses, universally accepted scientific models or independently clinically validated treatments unless expressly supported by appropriate evidence.
Different individuals may experience and respond to personal development practices differently.
10. Financial and Professional Information
Certain educational materials may discuss confidence, self-worth, receiving support, financial identity, professional development or personal decision-making.
Such information is provided for general educational and personal development purposes.
Unless expressly stated otherwise, our services do not constitute personalised financial, investment, business, taxation, accounting or legal advice.
Any discussion of financial confidence, money-related beliefs, business development or career growth does not constitute a guarantee of increased income, wealth, profitability or professional success.
Results in these areas depend on individual circumstances, decisions, effort, external conditions and other factors.
Where individual financial, legal, business or other regulated professional advice is required, we encourage you to consult an appropriately qualified professional.
11. Accuracy and Currency of Information
We make reasonable efforts to ensure that information published on our website and in our educational materials is accurate, relevant and appropriately presented.
However, knowledge, research, industry practices and personal development approaches may change over time.
Information may become outdated, and general educational content may not address every individual’s circumstances.
We may update, correct or revise website content and educational resources from time to time.
We encourage users to verify information when making significant decisions and to seek additional professional advice where appropriate.
Nothing in this section excludes responsibility for misleading or deceptive representations, failure to deliver agreed services or other obligations imposed by law.
12. External Links, Recommendations and Affiliates
Our website and educational materials may refer to third-party websites, products, books, services, platforms, professionals or other resources.
These references may be provided for educational convenience or because we believe they may be relevant to our audience.
We do not control the independent content, services or practices of third parties.
We encourage users to make their own assessments before purchasing or relying on third-party products or services.
Where we participate in an affiliate or referral arrangement, we may receive a commission or other benefit when someone purchases a product or service through a designated link or referral.
We will disclose material commercial relationships and affiliate arrangements where required by applicable law.
The existence of an affiliate relationship does not remove our responsibility to make truthful and accurate representations.
13. Intellectual Property and Educational Materials
Our website and educational materials may contain original content, methodologies, frameworks, written resources, videos, audio recordings, workbooks and other intellectual property owned by or licensed to Soul to Soul Global.
Use of these materials is subject to our Terms of Use and any applicable product-specific agreement.
Access to educational materials does not automatically grant permission to reproduce, distribute, teach, commercially exploit or repackage our proprietary content.
Nothing in this Disclaimer limits any lawful use permitted under applicable intellectual property legislation.
14. Limitation of Liability and Consumer Rights
We take reasonable care in preparing and delivering our website content, educational resources, coaching programs and related services.
General information provided through our website is not a substitute for appropriately qualified professional advice where such advice is necessary.
While we provide frameworks, guidance, educational materials and coaching intended to support personal development, we do not guarantee specific outcomes arising from participation.
To the extent permitted by law, we are not responsible for outcomes arising solely from circumstances outside our reasonable control or from decisions made independently of our guidance where we have not breached an applicable legal obligation.
Nothing in this Disclaimer excludes, restricts or modifies any consumer guarantee, contractual obligation, statutory remedy or other right that cannot lawfully be excluded, restricted or modified.
Where Australian Consumer Law applies, our products and services are subject to the relevant consumer guarantees, including applicable requirements that services be supplied with due care and skill.
Any limitation of liability applies only to the extent permitted by applicable law.
This Disclaimer does not exclude liability for fraud, wilful misconduct or any other liability that cannot lawfully be excluded.
15. Terms of Use and Separate Program Agreements
This Disclaimer operates alongside our general website Terms of Use.
The Terms of Use are available at:
https://soultosoulglobal.com/terms-of-use/
Individual products, coaching programs and mentoring services may also be governed by separately executed agreements containing specific financial, contractual and service-related conditions.
Where such an agreement applies, its relevant provisions take precedence over general website terms to the extent of any inconsistency, subject to mandatory legal rights.
This Disclaimer does not independently amend any agreed refund entitlement, payment obligation, program inclusion, lifetime access commitment or other express contractual promise.
16. Changes to This Disclaimer
We may update this Disclaimer periodically to reflect changes in our services, educational content, business operations or applicable laws.
The latest version will be published on our website with an updated effective date.
Any updates will operate subject to existing contractual commitments and applicable legal obligations.
We encourage you to review this Disclaimer periodically.
17. Contact Information
If you have any questions about this Disclaimer or the nature of our coaching and educational services, please contact:
Soul to Soul Global Pty Limited
Trading as Soul to Soul Global
ABN: 97 649 579 804
Postal Address:
P.O. Box 960
Bowral, New South Wales 2576
Australia
Email: [email protected]
Website: https://www.soultosoulglobal.com
Last Updated: 25 October 2026
